Sales condition

Buying rules and conditions

 On the website is operated electronic commerce www.krasnezeny.cz, offering a range of underwear, shoes, clothes, corsets & accessoires. The buyer accepts orders reaching Terms and conditions for the supply of goods announced by the seller. Relations buyer and the seller are governed by these business conditions, which are binding for both parties. Relations with the seller to end customer specifically modified by rules and conditions governing the relevant provisions of Act. No. 40/1964 Coll., Civil Code, as well as related provisions.

Order and the prices of goods
 
 Prices for goods on the website www.krasnezeny.cz are binding,until they change. Internet shop www.krasnezeny.cz reserves the right to change prices and even without the prior written or other given notice. Leading way how to order is subscribed in to Internet commerce - the fulfillment of the virtual shopping cart and sending of orders, can also be ordered by telephone, e-mail, in writing or in person. At every order in any way, it is necessary to give all the necessary personal data necessary to correct the buyer's execution and delivery of orders. That information is subject to the provisions on the protection of personal data.

 Privacy Policy
 
  The operator of an Internet commerce www.krasnezeny.cz fully respect your privacy and declares that it will not provide your personal information in any form to third parties, and that is governed by the law number of 101/2000Sb. on the protection of personal data. The exception is only the realization of their own transport of goods, which is necessary to give basic personal information for the delivery of ordered goods. Personal data, which fill in the subscription is intended solely for our internal use and serve only to the successful execution of your order. Registration of Internet commerce www.krasnezeny.cz the customer agrees to the collection of data needed to purchase on this site. The customer has the right at any time apply for cancellation of their personal information from our database.

 Date and method of delivery of the goods
 
 Delivery period begins on the date of receipt of orders binding on the condition the receipt of all necessary documents for its timely execution. In the event that the goods are in stock , seller will expedite them - transmit the carrier next working day after receiving the order. In the event that the merchandise is not in stock or it will not be possible carriers to transmit up to 30 working days of receiving the order, shall notify the seller to buyer to be informed of the preliminary delivery date or offer a different product, compared with the original. In this case, however, the seller must ask the buyer's consent.

 Options ways of arrival and the payment of its price:

 - Transport Česká pošta:
goods are sent in blind anonymous package with Czech post and in Slovakia goods are sent with GLS - The price of shipping /transport is 90 CZK and the price of COD(cash on delivery) 30Kč (when ordering over 3000 CZK it is freight charge free just in CZK), in Slovakia is the price of shipping / transport 11€(292CZK) .

  Payment:
 - cash on delivery for receipt of the shipment only in Czech Republic

 - advance invoice

The prices and modes of transport are valid only for imports after the Czech Republic and Slovak Republic. Payment of the purchase price is a prerequisite for the transmission of the course purchase the buyer and the transition of ownership of the subject of the purchase to the buyer. For the delay caused by Czech Post not match. The buyer is obliged to goods from the carrier due to take over, check the integrity of the packaging, a number of packages in case of any defects that immediately entered in the delivery and inform the seller. In the case of a finding of breach of the packaging showing unauthorized intrusions into the shipment is recommended to the purchaser of the consignment in their own interest not to take over!

 
 Warranty and Claims
 
 1. rights and obligations of the seller order becomes binding upon its entering into the ordering system. Seller reserves the right to cancel the order or its part in the event that it is unable to deliver the goods in the required quantities. In this case, the buyer is required of this fact without undue delay to inform on his e-mail address or mobile phone.

 2. rights and obligations of the buyer's buyer is obliged to indicate the order form all the items identified the seller as required. The buyer is obliged to remove the goods and ordered to pay a total price, which have been communicated before submitting binding orders. All prices listed in the Internet shop include VAT. The buyer is obliged to inspect and supplied goods without undue delay, inform the seller of the identified deficiencies. When a complaint is governed by rules of seller. The buyer is based on provisions of the Act c 367/2000 Coll. Paragraph 6 of the right to withdraw from the contract within 14 days from receipt of the goods. Furthermore, in paragraph below the Termination of contract.

 3. Rules of Claims Internet shop www.krasnezeny.cz provides a guarantee for the goods in the range of generally applicable provisions of the Code. If the purchaser after receipt of the goods that the goods are defective, is obliged to that fact without undue delay notify the seller of one of the following ways: by sending an e-mail, by mail, by telephone. When submitting a claim must be submitted: the disputed goods in the original packaging no broken seals, a copy of the sales documents (invoices), and brief description of defect goods. Seller decide on the complaint within five working days from filing complaints and inform the buyer by sending an e-mail him at the address where the seller to the buyer agree otherwise. Can not be recognized as a legitimate claim to the goods whose defects were: by improper use, mechanical damage and wear, disasters, other external influences. Claim can not be underwear and hosiery for health reasons or in damaged packaging. If the claim recognized as legitimate, ensuring the seller, without undue delay, but not later than 30-days from the date of the claim, the exchange of goods, or refund.

 4.Abdication from the contract Withdrawal from the purchase contract by the buyer because of bad that the description of the goods or the wrong image is not possible, the binding is always the name of the goods which the customer ordered and confirmed. Therefore, please carefully study the table size, in the case of ambiguity or necessary consultation, please contact us. We reserve the possibility of a clerical error on our site. Withdrawal from the purchase contract is also governed by Law No. 367/2000. The customer has the right to withdraw from the purchase contract within 14 days of receipt of goods, this right is subject to purchase as a natural person (non-contractor). When you withdraw from the purchase contract, please contact us in writing or by e-mail, indicate the number of invoices from the goods supplied, the date of purchase of goods. If you have already received the goods and take, send it back to our address, under the following conditions - the goods must be in original packaging - not by no means be used - the goods may be damaged in any way - consignment must be complete, so you have taken over and must be sent to the back inc. accessories, instructions, etc. with the original proof of purchase. Send goods registered and insured, no We assume no responsibility for loss or damage on the way to us. They must not be sent back to mail order, so the goods will be sent by us is adopted. When all the conditions for the return of goods will the money for the goods back to check on your address or transfer to your bank account. When non-compliance with the terms of the return of goods will not accept withdrawal from the contract of sale of goods will go back to your costs. These rules and conditions from 1.3.2007 until further notice, or changes.